My San Ramon

Job Postings For San Ramon And The Local Community

Employers, you will be able to post jobs for the local community. There will be a small charge in order to keep the rift raft out. Corporations and businesses of all sizes need top quality people from the local area. My San Ramon website will give your business another online channel to find these top quality people.

Additionally, this website will provide an opportunity as a marketing and advertising area for your business. We are still working out the details for the advertising rates.

Employment Opportunities

Positions available

Position: [position]

Description: [description]

Requirements: [requirements]


Take a look at some of the job posting for San Ramon and the local community from Craigs List below.

Dental Hygienist San Ramon Valley (danville / san ramon)
Monday, February 6, 2012

RDH- Registered Dental Hygienist- San Ramon Area Part-time in an established fee for service General Practice. Hours vary from 24-32 per week. The successful applicant is willing to work a varied schedule which may include Monday through Friday, but not all five days in a given week. Thus, flexibility with days is a must. Most days are typically of the "eight hour" variety. No weekends. Our practice is built on quality of care and not quantity of production, but as a small business, we are acutely aware of the business strategies to employ for success. We stress non-surgical perio and the RDH is an integral part of the restorative and periodontal diagnostic team. Salary is commensurate with .. .. read more..

Behavior Aide & Behavior Therapist (fremont / union city / newark)
Monday, February 6, 2012

Company Description: Pacific Child and Family Associates specializes in providing treatment to children with a diagnosis of autism and their families. The center has been serving children in this population for over 20 years. Please visit our website at www.PacificChild.com for more information. Job Description: Rewarding and valuable experience gained while providing behavioral services to children with a diagnosis of autism in their home and/or school setting. This position includes implementing behavioral objectives using cutting edge applications based upon ABA principles and practices that include positive reinforcement strategies. We offer paid trainings, growth opportunities, and bene.. .. read more..

Behavior Aide & Behavior Therapist (danville / san ramon)
Monday, February 6, 2012

Company Description: Pacific Child and Family Associates specializes in providing treatment to children with a diagnosis of autism and their families. The center has been serving children in this population for over 20 years. Please visit our website at www.PacificChild.com for more information. Job Description: Rewarding and valuable experience gained while providing behavioral services to children with a diagnosis of autism in their home and/or school setting. This position includes implementing behavioral objectives using cutting edge applications based upon ABA principles and practices that include positive reinforcement strategies. We offer paid trainings, growth opportunities, and bene.. .. read more..

Experienced Maintenance Engineer (danville / san ramon)
Sunday, February 5, 2012

Homestead Studio Suites Hotels San Ramon,Ca. is looking for an Experienced Maintenance Engineer. Only serious applicants please forward your resume to sanramon9612@gmail.com. Or you can come in person to Homestead Studio Suites Hotels 18000 San Ramon Valley Blvd. San Ramon,Ca. 94583. We are looking to fill this postion immediately. Compensation: Full time position with benefits. Principals only. Recruiters, please don't contact this job poster. Please, no phone calls about this job! Please do not contact job poster about other services, products or commercial interests. .. read more..

Nurse Practitioner: ENT Private Practice (walnut creek)
Sunday, February 5, 2012

Our ENT practice has 3 board-certified hear and neck surgeons, speech pathologist, and 2 audiologists. We're seeking a full-time nurse practitioner who can provide diagnostic and clinical services for our patients, working closely with our audiologists to provide comprehensive treatment for hearing loss, ear infections, and dizziness. Our physicians will train and provide ongoing support in this truly collaborative and caring environment. The We are an otolaryngology practice with offices in Walnut Creek and San Ramon, CA, that also offers audiology and speech pathology services. We are seeking a nurse practitioner to provide evaluation and management services, including assessment, diagnosi.. .. read more..

Experienced Loss Prevention Agents needed ASAP! Guard Card required (Entire Bay Area)
Saturday, February 4, 2012

Hello, Beach Cities Patrol Services CA PPO 16390 is hiring Experienced Loss Prevention Agents in the Bay Area we are hiring in the cities of Antioch, Concord, Oakland, San Leandro, San Lorenzo, San Ramon, Castro Valley, Union City, Fremont, Cupertino, San Jose, Cupertino, Santa Rosa, Sebastopol, Vallejo, Pinole, Marina, Sunnyvale, San Francisco, Daly City, Foster City, Santa Clara, Millbrae and Hayward. We are doing interviews all over the bay area in your city, Submit your resume to the email address above and we will call you to schedule a interview if you meet our requirements. You could start as soon as Tomorrow! Loss Prevention Agents for high profile retail sites throughout the bay are.. .. read more..

High Blood Pressure? (danville / san ramon)
Saturday, February 4, 2012

You may qualify for an important clinical research study. About 76 million Americans struggle with high blood pressure, also known as hypertension. It may be difficult to control, but without adequate treatment high blood pressure can be deadly. Physicians in our area are conducting a clinical research study to evaluate a combination of FDA-approved oral medicines intended to treat hypertension. You may qualify if: - you have been diagnosed with hypertension - can attend 16 clinic visits for approximately 1 year Qualified participants will receive at no cost: - all study- related medical evaluations, including an evaluation by a physician - all study-related exams, monitoring and medicine Yo.. .. read more..

Gout Research Study (danville / san ramon)
Saturday, February 4, 2012

Have you been diagnosed with gout? We are currently looking for participants for a gout research study. You may qualify if you: -At least 18 years of age -Have been diagnosed with gout Compensation may be available for your time and travel expenses . For more information, please call 925-413-1451 or reply to this ad. West Coast Research LLC 2301 Camino Ramon, Ste. 290 San Ramon, Ca 94583 Compensation: Compensation may be available for your time and travel expenses Principals only. Recruiters, please don't contact this job poster. Please, no phone calls about this job! Please do not contact job poster about other services, products or commercial interests. .. read more..

★ Tutor One-on-One - Immediate Openings! ★ (dublin / pleasanton / livermore)
Saturday, February 4, 2012

To apply, please visit: http://www.studypoint.com/apply We are StudyPoint , a nationally known and respected tutoring company. We want you to see why this is the greatest part time job you'll ever love! About Us: StudyPoint has been in business since the late 1990s, assisting students in K-12 in academic and test preparation. Our tutors have helped over 16,000 students improve their grades and grow confident in their abilities. We're looking for elite tutors to join our staff. Come see why StudyPoint has been listed as one of America's Top 50 Most Engaged Workplaces in the U.S., and has been on the Inc 5,000 list of fastest growing companies in America 5 years in a row. What You're Looking .. .. read more..

Search Marketing Manager - Insurance (danville / san ramon)
Friday, February 3, 2012

Reply! Inc., a rapidly growing company located in San Ramon and Mountain View, is seeking a Search Marketing Manager who will support Reply!'s Search Engine Marketing (SEM) and Pay Per Click (PPC) efforts with our Insurance vertical. Reporting directly to the Sr. Director of Marketing, this person will be responsible for managing an advertising budget and allocating resources to maximize delivery of EnhancedClicks™ and leads while increasing efficiency. Candidates should demonstrate a proven track record for driving acquisition growth and delivering against direct response metrics via the web. They should also have a strong understanding of web analytics and a disciplined approach to convers.. .. read more..

Marketing Jobs Available In San Ramon

 craigslist SF bay area | resumes / job wanted search "San Ramon"

craigslist SF bay area | resumes / job wanted search "San Ramon"

  • Expert Medical Biller (hayward / castro valley)
    Hi:

    I have been working as a medical biller in a number of reputed billing companies in Bay Area for more than 8 years. I am entrusted with billing and customer service for different types of doctors and insurance companies. I am a sincere and diligent billing professional. My skills and strengths are: correct coding; accurate data entry and handle the software efficiently.

    Please contact me if you are looking for an expert medical biller for you or your company.

    Yours truly,

    Sabina Iqbal
    Tel: (510) 727-9913
    Fax: (510) 885-0907

    SKILLS AND QUALIFICATIONS:

    Patients Intake
    Medical Coding, Medical Billing
    Medical Terminology
    Customized super bill preparation
    Service providers' information entry
    Accounts Reconciliation
    Aging Report
    Customer Service
    HIPPA Compliance

    COMPUTER SKILLS:

    Billing software: Medrium, Medi Soft, Office Ally
    Accounting Software: Quick book, SBT
    Office Tools: Microsoft Word, Excel, PowerPoint
    Windows 7/XP/2000/98

    PROFESSIONAL EXPERIENCES:

    Jun 2007 -- June 2011
    Medical Biller
    Golden View MRI Imaging, Pleasanton, California
    Duties:
    Receivable report generation; Aging report generation;
    Customer service; Contact insurance; Write off contractual;
    Patients' intake; ICD-9 and CPT coding; Medical insurance billing; Filing
    Billing Software: Office Ally

    Jun 2006 -- April 2011
    Medical Insurance, Billing and Coding Assistant
    MD Support, San Ramon, California
    Duties:
    1. Patients' intake; ICD-9 and CPT Coding;
    2. Vital signs; Alphabetic and /Numeric filing;
    3. CMS-1500 & UB-92 completion.
    4. Billing Software: Medrium.

    Feb 2006 -- Present
    Private Biller
    Robert Cooper, Ph.D. (Psychologist)
    Duties:
    1. Patients' intake; ICD and CPT coding; Medical insurance billing; Filing;
    2. Receivable report generation; Aging report generation;
    3. Customer service; Contact insurance; Write off contractual

    Dec 2003 -- Feb 2004
    Bookkeeper
    Grants laboratories, San Leandro, California
    Duties:
    1. Order processing
    2. Process bills and mailing;
    3. Accounts payable; Alphabetic filing.

    PROFESSIONAL TRAINING:

    2011 - Current: AAPC Medical Coding Traning School
    Certified Professional Coding (CPC) Vocational Training

    2005: Bryman College, Hayward, California
    Completed a course on Medical Billing; (Medi Plus)
    Subjects: ICD-9 & CPT Coding; Medical Terminology; Vital signs; CMS 1500 & UB -92; HIPPA Compliance;

    EDUCATION:

    2004: Accounting Principles, Chabot College, Hayward, California
    1998: English, Listening Comprehension, Writing, Evergreen Community College, San Jose, California
    1990: Bachelor of Accounting, City College, Dhaka, Bangladesh

    REFERENCES:

    Available upon request

    Thank you.

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    • Principals only. Recruiters, please don't contact this job seeker.
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  • 4.0 College Tutor/Babysitter/Pick-Up/Drop-Off (danville / san ramon)
    I am in college and I have a 4.0 GPA which I can verify. I am majoring in Cell Molecular Biology and have already finished my IGETC, and am already working on my Lower Division. My strengths are in not one, but in every course for every grade. Math, english, history, science, and etc. I also offer babysitting and car service to pick up and drop off children to school and their after school activities. I prefer to stay in San Ramon and Danville, however I'm open to discuss other locations and every type of situation and needs.
    My email is: farrahxyz@gmail.com

    Prices!
    (I will offer amazing discounts for more than one service and even more for all 3 services!)
    --------------------------------
    Babysitting:
    1-2 Children $12/an hour
    3-4 Children $22/an hour
    --------------------------------
    Pick-up/Drop-off:
    Prices vary depending on the number of stops, as well as the distance associated.
    --------------------------------
    Tutoring:
    Elementary School $19/an hour
    Middle School $24/an hour
    High School $38/an hour
    College $45/an hour

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  • Miranda Job Search (hercules, pinole, san pablo, el sob)
    Karen Caldwell Miranda
    854 Benicia Rd.
    Vallejo, Ca. 94591
    Tel: 707- 641-5850
    Email: mirandagarrett@yahoo.com


    Objective Determined rapid learning customer service professional with over 10 years experience. Seeking a career where I may utilize my passion and dedication for providing exceptional service to clients and staff.
    Education

    Napa Valley College GED
    02/08-10/08 Le Cordon Blue Culinary Arts Las Vegas Nevada
    Work experience 2011-2011 R&R Real Concord Ca.
    Appointment Setter

     Set daily appointments for vacation club sales presentations
     Outbound call center cold calling and entry forms leads for timeshares
     Auto dialer data entry increased customer base for company

    2011-2011 California Home Pro Concord Ca.

     Set daily appointments with home owners for home improvement.
     Kept daily sales quotas
     Increase sales for company
    04/08-04/09 Vons Grocery Store Las Vegas NV
     Deli Clerk
    02/2001-01-2002 Pinnacle Funding San Ramon Ca
     Telemarketer Inside Sales Mortgage Company Call Center
     Auto dialer data entry pre set appointments for loan agent
    03/1999-02/2001 Equity Funding Walnut Creek Ca
     Telemarketer Inside Sales Mortgage Company Call Center
     Auto dialer pre set appointments for loan agent
    05/2005-11/2005 Kirby Vacuums Fairfield Ca
     Canvasser Commission Sales
    04/1997-02/1999 McDonalds Hamburgers Vallejo Ca.
     Cashier
    Skills- American Home Foods - Food processing production used safety gear removed stems from tomatoe prepare to tomatoe sauce IFS-assembly production placed items in boxes for shipment

    Professional Attributes: Able to set match succeed performance goals, detail oriented self starter with a can do attitude. Establish and maintain professional working relationships able to quickly identify customer related concerns and provide amicable solutions. Highly reliable dependable motivated





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  • Miranda food/bev inside sales (hercules, pinole, san pablo, el sob)
    854 Benicia Road
    Vallejo,Ca.94591
    Phone 707-641-5850
    E-mail mirandagarrett@yahoo.com
    Miranda Garrett
    Objective Seeking a position as a inside sales consultant or entry level management position where my customer service sales skills can benefit the company
    Education 09/10 -1/11
    Napa Valley College GED

    Work experience Vons Grocery Store Las Vegas NV
    Deli Clerk 04/08-01/09
    Pinnacle Funding San Ramon Ca 02/2001-01-2002
    Telemarketer Inside Sales Mortgage Company Call Center

    Equity Funding Walnut Creek Ca 03/1999-02/2000
    Telemarketer Inside Sales Mortgage Company Call Center

    Avon Sales Rep Vallejo Ca 03/2000-04/2010
    Increased customer base and sales for company self employed





    Summary of qualifications  Entry level computer, data entry, ability to handle high volume of calls highly reliable meet daily sales goals maintain professional working relationships




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  • Network Admin (SF,San Jose,Walnut Creek)
    Mr. Kim Quach
    San Ramon, CA 94583

    SUMMARY
    Over 10 years in IT industry. Background ranges from networking, administration, and technical support in environments ranging from professional to large scale complex enterprise environments. Strong background in installation, configuration, and troubleshooting technologies in commercial production environments. Fluent in English, Vietnamese and Chinese-Mandarin

    TECHNICAL CERTIFICATIONS & SKILLS
     Cisco Certified Network Professional (CCNP)
     Cisco Certified Design Professional (CCDP)
     Cisco Certified Network Associate - Voice (CCNA - Voice)
     Cisco Certified Network Associate - Wireless (CCNA - Wireless)
     Cisco Certified Network Associate - Security (CCNA - Security)
     Cisco Certified Network Associate (CCNA)
     Certified WAN Administrator (CWA)
     Certified WAN Professional (CWP)
     Certified WAN Engineer (CWE)
     Networking Support Specialist (NSS)

    TECHNICAL SKILLS SUMMARY
    OS & Enterprise Apps: Windows 2003 Server, Cisco IOS, Lotus Notes, McAfee, Norton Anti-virus
    Network Technologies: Cisco routers, switches, hubs, bridges, Ethernet, Fast Ethernet, WAN, LAN, TCP/IP, CDP, RIPv2, OSPF, EIGRP, BGP, VTP, VLAN, VPN, HSRP, VRRP, GLBP, STP, SVI, Frame-relay, PPP, Access Control List (ACL), Network Address Translation (NAT), Port Address Translation (PAT)
    Desktop Technologies: Windows 2000/XP/7, Microsoft Office, Internet Explorer, Network printers.

    SUMMARY OF PROFESSIONAL EXPERIENCE
    LAN WAN Professional LAN/WAN Network Engineer 2011-Present
     Gaining hands-on network configuration, installation, support and troubleshooting experience.

    Sun Microsystems Network Support 2006-2009
     Provided escalation support and technical support for 100+users and other peripheral devices within the local area network, installation, configuration, and troubleshooting.

    Kaiser Permanente Onsite Support 2006-2006
     Accomplishments included migrating users to new systems, ensuring all nodes are operational, and preserving files against intrusion and unauthorized access with security software installs and upgrades.

    Genesis Microchip Desktop Support 2005-2005
     Diagnosed and fixed problems with workstation hardware (Laptops & Dell Desktops) and software (Windows XP Pro, Office XP/2003, Outlook, IE, and Acrobat, Citrix act.). Installed/upgraded workstation operating system and applications software. Troubleshot network printer problems.

    California Indemnity Insurance IT Support 1997-2003
     Primary roles included installing, configuring, and troubleshooting various local area networked (LAN) devices, and applications for individual workstations.
     Provided remote and onsite escalation support for various clients on system repairs, upgrades, updates, and system malfunction or failure.

    Electronic Data Systems Desktop Support 1995-1997
     Installed, configured, and troubleshoot various hardware and software technologies on multiple workstations, laptops, and other networked devices within the LAN environment.
     Maintained and managed multiple OS platforms and updated the database with accuracy and efficiency on a day-to-day basis.

    Other Summary of Professional Experience
    Alamo Nails Client Relations Specialist 2009-2011
     Performed various systems administrative tasks including file backups and other tasks. Administration assistant.

    EDUCATION
    LAN/WAN Professional LAN/WAN Engineer Program - CCNA, CCNP, CCDP
    Heald College Applied Science, Microsoft and Cisco Systems Administration


    • Location: SF,San Jose,Walnut Creek
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  • Art Director/Sr. Designer (fairfield / vacaville)
    I have 20 years experience in the design industry creating marketing, advertising and editorial collateral. I have created a wide range of print and web projects such as signage, magazines, postcards, stationary ID, websites, enewsletters and emails, print ads, annual reports and more. I am expert in the latest Adobe CS software (InDesign, Photoshop, Illustrator), and am proficient in Dreamweaver, CSS and HTML.

    I possess a BA in Graphic Design under Visual Communications, with many years experience as a seasoned Art Director and Sr. Designer. I possess the necessary skills and experience required for a full-time or freelance creative position. My signature includes my contact information, as well as links to my profile and portfolio samples. Below is my resume.

    Thank you,
    Derek

    Derek Davalos
    Fairfield, CA 94534
    707-318-3803 (cell)
    derekdavalos@comcast.net
    www.be.net/derekdavalos
    www.linkedin.com/in/derekdavalos

    R E S U M E

    SUMMARY
    Clean, contemporary, creative design style, with over 20 years experience in the design industry creating marketing, promotional & advertising collateral. Possess over 15 years of editorial print art direction, design, redesign and production experience. Take projects from early conception to final printer files. Work in an efficient, detailed and flexible manner, under tight deadlines and budgets. Mac based, and expert in current versions of InDesign CS, Photoshop CS, Illustrator CS, QuarkXPress, Acrobat Pro and Word. Also proficient in Dreamweaver, HTML and web design. From full-time salary positions to freelance, off site projects, have created varied, diverse collateral and editorial project solutions.

    EXPERIENCE
    Freelance Sr. Designer
    March 1998 to present throughout Bay Area, CA
    Contract Production Designer
    July 2010 to present throughout Bay Area, CA
    Art Director at VON Publishing
    September 2003 to February 2008 in Cordelia, CA
    Senior Designer at fmg marketing
    May 2001 to October 2002 in San Ramon, CA
    Art Director at California Medicine Magazine
    September 1996 to March 1998 in San Francisco, CA

    DESIGN
    Over 20 years design experience creating marketing & advertising collateral. Doing temporary contract design work for Kinetic Creative, Dynamic Staffing and Bolt Staffing. I have freelanced offsite and onsite for many years creating trade show graphics, gift/paper packaging, media kits, annual reports, postcards, coupons, enewsletters and websites for Misumaru Corporation, Summit Bank, Fast Signs, Coupon Spree and Golden Mailer. In the past freelanced to art direct, design and produce print collateral for VON Magazine, VON Books, Packmate, Star Wars Insider Magazine, Sharon Till and Dunlop Guitars.

    EDITORIAL
    Possess 15 years experience of art directing, designing and producing, high end, full color, 60 page & up, monthly trade publications. Designed templates from cover to cover on new startup magazines from scratch. Redesigned many existing magazines with innovative, consistent templates. Worked in telecommunication, health care & business industries. Related jobs included reprints, white papers, supplements and in-house Ads. Saved companies thousands of dollars monthly by working on multiple issues at once, and creating original artwork. Always made monthly deadlines and budgets.

    ART DIRECT
    Managed staffs of in-house designers and production artists for over 10 years as a Print Art Director. Art directed and collaborated with large pools of local and national photographers and illustrators, under tight budgets and time frames. Ability to supervise, to give and get direction in an organized, clear, agreeable manner. Attended client meetings and presentations. Highly experienced at project, artist and people management.

    SKILLS
    Expert in current versions of InDesign CS, Photoshop CS & Illustrator CS, QuarkXPress, Acrobat Pro and Word. Also proficient in Dreamweaver, CSS and HTML. Work in Mac-based environment, and with OS X, Safari, Entourage, Outlook, FTP and Toast. Highly detailed production & pre press duties include color correction, flight checking, press checks, checking blue lines & match prints, loading to disk and creating Press Ready PDF files. Excel in creating Photoshop collage and digital artwork.

    EDUCATION
    Bachelor of Arts degree in Graphic Design at CSUC, Chico in 1985. General Education courses and a Fine Arts Minor at CSUS, Sacramento in 1982. Took advanced Photoshop and Dreamweaver courses at The Art Institute of California in San Francisco, CA.

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  • **Nanny!!! High energy, flexible schedule!** (Dansville/ Walnut Creek/ San Ramon)
    Hello!
    My name is Tonnya and I am looking for Nanny jobs in the East bay area. I just moved to Concord from Sacramento to make childcare my career. I plan to pick back up college classes in the fall semester. I have worked with a variety of children of all ages, many of these children were diagnosed with Aspergers, ADHD, Autism, Fetal Alcohol Syndrome, Down's Syndrome, neglect and abuse. I am an active, hands on type of person and have a positive attitude with any task that may come my way. I am a Soldier with the United States Army National Guard which claims only one weekend a month of my time.

    [[Objective]]
    I would like a career in children. I have worked with children for the last three years among other experiences, and I have enjoyed it thoroughly. I am always looking forward to my next challenge. I would like to continue to widen my experience working with children as a top priority.

    [[Employment History]]
    • United States Army National Guard- Soldier
    10/2010 -- Present Sacramento, CA 916-529-6516
    Oversaw an element of 16 soldiers, was responsible for the daily safety and welfare of the element. Also held accountability for approximately $45,000 worth of sensitive items per soldier totaling $720,000. Presented a leadership award during a twelve week training course. Currently I am part of the maintenance platoon entrusted with the upkeep and repair of a 30 vehicle fleet. I am EPA/HVAC certified to handle type 1 and type 2 materials.
    • Boys and Girls Club - Youth Development Professional/Art Director
    07/2009 -- Present Placerville, CA 530-295-8019
    Daily tasks included ensuring the safety of club members. I specialized in the supervision and interaction of children. I also coordinated and completed weekly art and tutoring programs. I arranged healthy balanced snacks for up to 80 children. I strongly encourage d positive behaviors and helped with conflict resolutions. Daily cleaning duties such as; sweeping, vacuuming, sanitizing surfaces and cleaning restrooms.
    • Bouncetown/Lazercity -- Party Host/Arena Attendant
    10/2010 -- present El Dorado Hills 916-939-8799
    Host birthday parties for children of all ages. Greet guests and parents, set up decorations, supervise play, prepare and serve food and birthday cake. Ensure party progresses and transitions seamlessly. Perform clean up and sanitation procedures. Set up, run and shut down laser tag arena.

    [[Education]]
    Union Mine High School (Class of 2009) - High School Diploma
    Folsom Lake College - Degree in Progress
    United States Army -- Type I and Type II HVAC/EPA certification

    [[Activities]]
    In high school I was involved in a variety of extracurricular sports and clubs such as varsity girls soccer and academic decathlon. Currently, I volunteer for multiple organizations coordinating and working benefit dinners and fundraisers.

    [[Interests]]
    I love working with children and helping people. I love to be involved with fundraisers and community help. On my spare time I spend time with family, work out and love to travel. I am also a very tidy person that loves to keep my space and belongings organized and maintained. I am an outdoors person that loves to play sports and keep myself healthy. One weekend out of the month I go to my Army National Guard unit and preform my military duties.

    [[References]]

    Available upon request


    • Location: Dansville/ Walnut Creek/ San Ramon
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  • QA Tester (dublin / pleasanton / livermore)
    DUNG NGUYEN
    Tracy, CA 95376
    209-835-7343
    mailbox4djjt-jobs@yahoo.com


    Objective: Challenging position in quality assurance/testing.

    Summary of Qualifications:
    • Versatile professional with broad experience in quality assurance, system test, data analysis, and software development.
    • Worked as a data architect, defect management, and equipment support in AT&T Uverse end-to-end test environment.
    • Worked in a production support, oncall environment with rotational night and weekend availability.
    • Experienced in software configuration, change control, and release management.
    • Quick learner, excellent team player, with strong oral and written communication skills.

    Selected Achievements:
    • Developed two comprehensive System Test Plan documents that consist of over 70 functional project requirements. The documents were used by end-to-end testers to create specific test scenarios.
    • Presented the System Test Plan documents to over 30 impacted applications from AT&T and outside vendors on the Project Information Forum to get the test plans approved.
    • Created test data for over 200 test scenarios per release to test the Uverse Ordering process.
    • Supported integration testing by executed test scripts and ran more than 20 test cases daily.
    • Prepared and executed integration test plans and worked closely with clients to communicate testing status and negotiating resolutions of outstanding issues.
    • Successfully converted more than 70 MarkIV programs into SAS programming language after only 1 week of SAS training.
    • Maintained a master file of 25+ million records for all service orders of customer accounts. Provided ongoing maintenance, enhancements, and production support of 100+ COBOL and SAS programs.
    • Implemented four area codes splits projects in California which were the first statewide splits involving deviations and validation in two data centers.

    Technical Skills:
    • Programming Languages: Cold Fusion, Java, HTML, SQL, COBOL, SAS, JCL, MarkIV.
    • Databases: Oracle, DB2, IMS, VSAM.
    • Tools: TOAD, Weblogic, MS Office, Quality Center, FTP, Xpediter.
    • Platforms: Windows, Unix, MVS, TSO/ISPF.

    Professional History:

    Senior Analyst - QA AT&T IT Center, San Ramon, CA, 8/2008 -- 1/2012
    • Worked as a QA/data architect for Test Data Oversight and Coordination (TDOC), an AT&T Uverse end-to-end testing application.
    • Worked closely with planning teams to define data and equipment requirements based on test scenario descriptions.
    • Responsible for monitor requests and provided immediate support to test data and equipment needs from several different test teams.
    • Kept track of inventory to make sure test data and equipments were always available for fulfillment.
    • Performed cleanup on test data and equipments for re-uses.
    • Provided defect support during working hours as well off hours and weekends.
    • Used several different tools to complete the tasks, such as:
    - Test Data Warehouse (TDW) to query tables for data.
    - TL-EMS to allocate equipments from AT&T Lab.
    - Equifax to verify customer's credit risk.
    - Telegence to build mobility accounts.
    - BBNMS, Granite, G2, SDP, MPS, UC/DCL to perform cleanups and validations.
    - Quality Center to provide defect support.

    Senior Analyst - QA AT&T IT Center, San Ramon, CA, 7/2007 -- 8/2008
    • Worked as a test planner/QA for Global Computing Platform (GCP), a GUI web services application.
    • Created test plan, test cases, and performed test execution during system and integration tests.
    • Searched Oracle database for test data.
    • Debugged developer's Java codes during testing.
    • Performed version control, built and deployed codes to different test environments and production.
    • Used Oracle, TOAD, SQL, Weblogic, Java, Cold Fusion, UNIX.

    Senior Analyst - Developer AT&T IT Center, San Ramon, CA, 8/2006 -- 7/2007
    • Worked as a developer for Wholesale Finance Operations (WFO), a batch reporting application.
    • Converted COBOL written reports into SAS.
    • Updated old SAS programs to newer version and standard.
    • Migrated SAS programs to production environment.
    • Provided technical support to others on the project.
    • Used COBOL, SAS, JCL, DB2, SQL, TSO/ISPF, Changeman.

    Analyst - Developer AT&T IT Center, San Ramon, CA, 5/1997 -- 8/2006
    • Worked as a developer for SORD Reports, a batch/online mainframe application of AT&T service orders.
    • Worked in a full Software Development Life Cycle (SDLC), including analysis, design, coding, test, implementation, support, and maintenance.
    • Created and maintained well over 100 operational reports of the service orders.
    • Transferred production data as a feed to other applications.
    • During the MarkIV Elimination project, took 1 week of SAS training, and successfully converted more than 70 MarkIV programs into SAS programming language.
    • Used COBOL, MarkIV, SAS, JCL, DB2, SQL, TSO/ISPF, Xpediter, FileAid, Syncsort, NDM, FTP.

    Manager/Technical Support AT&T Billing Center, San Francisco, CA, 11/1995 - 5/1997
    • Employed by Andersen Consulting, assigned to work at Pacific Bell's Interim Input System (IIS), a GUI Client/Server application developed by Andersen Consulting to establish the billing account information for Pacific Bell customers.
    • Managed and provide technical support for a group of more than 8 customer service reps to create custom contracts for high-volume customers.
    • Frequently created billing reports per users' request against production DB2 tables using SQL.
    • Used Visual Basic, C++, UNIX, Oracle, DB2, SQL.

    Education:
    • Bachelor of Science, Computer Science, Cal State University of Hayward, CA.


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  • Accounting / Finance (walnut creek)

    Please, visit my web page for more details


    Degreed Accounting / Finance professional with excellent accounting skills and practical experience; computer proficiency with programming background; CPA candidate (FAR is passed).
    Professional in full cycle accounting; Good written and verbal communication skills; Experienced in all facets of US GAAP, corporate accounting systems and procedures; Possess a unique combination of technical, analytical, and mathematical skills with a great attention to detail; Ability to work under time pressure and proficiency in handling diverse tasks simultaneously; Proficient in applying general rules to specific problems producing answers that make sense.
    --------------------------------Demonstrated record of success in:
    * Accounting in accordance with US GAAP /IFRS
    * Oracle Hyperion and People Soft Administration
    * Reconciliations / Period End Accruals / Financial Reporting
    * Variety of accounting and statistical software, MS VBA programming (Excel, Access, Word)

    *************************C A R E E R P R O G R E S S I O N***********************************
    =============Robert Half International (contract for AAA) Walnut Creek, CA, Accountant [12/2010-present]
    • Key role in a project Exigen, conversion insurance policies data into PeopleSoft format
    • Reconciling insurance system financial data (Exigen), catching and explaining errors, on a daily basis
    • Manual correction of Exigen data, converting it into PeopleSoft Format, and booking JEs to the GL
    • Interim and period end reconciliations between Exigen and PeopleSoft, adjusting and correcting JEs
    • Automating existing manual procedures using Excel VBA for AAA General Ledger group
    =============Accounting Resources (contract for Clorox Inc.), Oakland, CA, Business Analyst [12/2009 -- 12/2010]
    • Translated SAP JEs into Oracle Hyperion format (and back) and posted them to the General Ledger
    • Prepared and posted Consolidation JEs (intercompany eliminations, management adjustments and so on)
    • Administered HFM and FDQM, created and developed HFM reports and Smart Views
    • Created and maintained Data Grids, Journal Templates, Task Lists, User Security records
    • Wrote VBA Macros to automate processes and Link HFM to SAP through Excel applications
    =============Armada Security Services, Inc., San Francisco, CA, Bookkeeper [04/2009-12/2009]
    • Maintained subsidiary ledgers and entered data in Excel spreadsheets (improved Forms and Macros)
    • Prepared bi-weekly time sheets for more than 100 employees
    • Prepared monthly contract billing and reconciled bank accounts
    =============Life Investors Financial Group, San Ramon, CA, Finance Intern [09/2008 - 12/2008]
    • Prepared complex Excel spreadsheets for financial valuation and forecasting
    • Assisted with the implementation of various Finance projects
    =============Six years of accounting practice in Moscow, Russia [2001 -- 2007]
    • Consulting and industry experience (retail, wholesale, production), vast use of IFRS
    • Bookkeeping, period end financial statements preparation, audit engagements
    • Tax return preparation, including creation of complex tax schemes
    • Statistical analysis, software development, databases and network administration (1994-2001)

    ****************************E D U C A T I O N****************************
    =====MBA in Accounting / Finance / Management (triple major), GPA 3.4
    California State University East Bay, Hayward, CA, 2009
    =====American Institute of CPA (#5679611) and California CPA member
    California Certified Tax Preparer, CTEC ID: A184071
    =====International GAAP (IFRS), Certificate program, Cambridge, UK, 2003
    =====Fluent in Russian

    *************************** COMPUTER SKILLS*******************************
    Computer proficiency in SAP, Hyperion, Oracle People Soft, QuickBooks, MS Windows, Excel (VBA, Lookups, Pivots, Charts), Word, Power Point, Access (VBA, SQL), Project, Front Page, Turbo Tax, Math Lab, SPSS


    Please, visit my web page for more details



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  • Tutoring K-8 (danville / san ramon)
    Hello! I am offering assistance in math, reading, writing, French, and Spanish for children from Kindergarten to grade 8 at the San Ramon Library.
    I am a sixteen year-old student who is passionate about learning and loves working with kids. I have three years of tutoring experience.
    Available: Monday-Thursday after 4 pm
    Cost: $15 per hour for one student, $5 for each additional student

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  • Experienced Warehouse Worker/Driver (dublin / pleasanton / livermore)
    I have experience as a delivery driver in the Bay Area as well as experience in all areas of warehouse work including shipping/receiving, forklift work, order pulling and invintory work.

    TODD A. WIESKAMP
    1086 Glenn Common
    Livermore, CA 94551-1675
    (925) 449-8747

    PROFESSIONAL EXPERIENCE
    Temporary Worker, Nelson Staffing, Pleasanton Ca.. Drivers assistant, warehouse worker, Survey taker and other varied assignments. Current position

    Temporary Worker, The Plus Group, San Ramon, Ca. Warehouse work and other various duties as assigned. Current position.

    Temporary Worker, Benchmark, Pleasanton, CA. Did shipping and receiving, packaging, assembly, and general warehouse work. Current position.

    Volunteer, Tri-Valley Animal Rescue, Pleasanton, CA. Exercise and socialize animals at Alameda County's East County Animal Shelter. Current position.

    Temporary Worker, Diversified Personnel, Pleasanton, CA. Loaded and unloaded trucks with and without forklift, packaged products, and raised funds for charity. 2008-2010.

    Installer, Amco Distribution, Hayward, CA. Delivered, assembled, and installed gymnasium and exercise equipment to homes and businesses throughout the Bay Area. Also did general warehouse work. 2008.

    Warehouse Worker, Pinnacle Aquatics, Livermore, CA. Shipped and received wetsuits and drysuits. 2007-2008

    Warehouse/Delivery, Refrigeration Supply Distributor, Livermore, CA. Handled all shipping, receiving, and delivery of refrigeration parts to residential and commercial customers. 2004-2007.

    Countertop Sander, Innovative Surfacing, Livermore, CA. Renovated and refinished granite, cultured marble, and corian countertops. 2003-2004.

    Driver and Deliveryman, Amador Valley Vending, Dublin, CA. Delivered food and beverages to local companies and refilled vending machines. 2003.

    Driver and Parts Puller Valley Automotive Distributors, San Ramon, CA. Pulled orders and delivered automotive parts to auto repair shops throughout the East Bay. 2002-2003



    Prep Cook and Dishwasher, Wente Vineyards Catering Services, Livermore, CA.
    Prepared food, washed dishes, cleaned up, and did other duties as needed. This was a temporary seasonal job. 2001-2002.

    Bakery/Deli Clerk, Raley's, Pleasanton, CA. Cooked food, cleaned up, stocked supplies, and performed other duties as necessary. 2000-2001.

    Warehouse Worker, GE IT Access Graphics, Livermore, CA. Dedicated Onsite Consulting placed me here as a temporary employee in 1999, GE IT hired me permanently in 2000. Pulled orders, operated stand-up and sit-down forklifts, packaged for shipping, and performed other duties as necessary. 1999-2000.

    Temporary Worker, Accustaff, Pleasanton, CA. Performed general warehouse work, production, mailing, driving, moving, and other light industrial and office work. 1999.

    Stockroom Clerk, Bed Bath & Beyond, Dublin, CA. Set up a new store, including erecting shelves, cleaning, working in the stockroom, and doing light computer work. This was a temporary job. 1999.

    Stockroom Clerk, Target, Dublin, CA. Unloaded trucks, used a crown lifter, and organized merchandise in the stockrooms and on the store floor. 1998-1999.

    Temporary Worker, Wollborg/Michelson Personnel Service, Pleasanton, CA. Did general warehouse work, warehouse, mailing, driving, moving, and other light industrial and office work. 1998.

    Driver, Wheels, Livermore, CA. Drove buses as an extra driver throughout the Tri-Valley. 1998.

    Guard, Pinkerton Security & Investigation Services, Fremont, CA. Checked the security of my site. 1997-1998.

    Guard/Patroller, Bay Knights Professional Protection, Livermore, CA. Checked the security of several sites In the Livermore area. 1994-1996, 1997.

    EDUCATION
    Currently studying Water & Wastewater Technology at Solano Community College

    Four classes away from completing an AA in General Education.


    EXTRACURRICULAR ACTIVITIES AND VOLUNTEERING

    Metalworking
    Fitness walking
    Martial arts
    Home maintenance
    Auto repair
    Reading
    Cooking



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    • Principals only. Recruiters, please don't contact this job seeker.
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  • Experienced Warehouse Worker/Driver (dublin / pleasanton / livermore)
    I have experience as a delivery driver in the Bay Area as well as experience in all areas of warehouse work including shipping/receiving, forklift work, order pulling and invintory work.

    TODD A. WIESKAMP
    1086 Glenn Common
    Livermore, CA 94551-1675
    (925) 449-8747

    PROFESSIONAL EXPERIENCE
    Temporary Worker, Nelson Staffing, Pleasanton Ca.. Drivers assistant, warehouse worker, Survey taker and other varied assignments. Current position

    Temporary Worker, The Plus Group, San Ramon, Ca. Warehouse work and other various duties as assigned. Current position.

    Temporary Worker, Benchmark, Pleasanton, CA. Did shipping and receiving, packaging, assembly, and general warehouse work. Current position.

    Volunteer, Tri-Valley Animal Rescue, Pleasanton, CA. Exercise and socialize animals at Alameda County's East County Animal Shelter. Current position.

    Temporary Worker, Diversified Personnel, Pleasanton, CA. Loaded and unloaded trucks with and without forklift, packaged products, and raised funds for charity. 2008-2010.

    Installer, Amco Distribution, Hayward, CA. Delivered, assembled, and installed gymnasium and exercise equipment to homes and businesses throughout the Bay Area. Also did general warehouse work. 2008.

    Warehouse Worker, Pinnacle Aquatics, Livermore, CA. Shipped and received wetsuits and drysuits. 2007-2008

    Warehouse/Delivery, Refrigeration Supply Distributor, Livermore, CA. Handled all shipping, receiving, and delivery of refrigeration parts to residential and commercial customers. 2004-2007.

    Countertop Sander, Innovative Surfacing, Livermore, CA. Renovated and refinished granite, cultured marble, and corian countertops. 2003-2004.

    Driver and Deliveryman, Amador Valley Vending, Dublin, CA. Delivered food and beverages to local companies and refilled vending machines. 2003.

    Driver and Parts Puller Valley Automotive Distributors, San Ramon, CA. Pulled orders and delivered automotive parts to auto repair shops throughout the East Bay. 2002-2003



    Prep Cook and Dishwasher, Wente Vineyards Catering Services, Livermore, CA.
    Prepared food, washed dishes, cleaned up, and did other duties as needed. This was a temporary seasonal job. 2001-2002.

    Bakery/Deli Clerk, Raley's, Pleasanton, CA. Cooked food, cleaned up, stocked supplies, and performed other duties as necessary. 2000-2001.

    Warehouse Worker, GE IT Access Graphics, Livermore, CA. Dedicated Onsite Consulting placed me here as a temporary employee in 1999, GE IT hired me permanently in 2000. Pulled orders, operated stand-up and sit-down forklifts, packaged for shipping, and performed other duties as necessary. 1999-2000.

    Temporary Worker, Accustaff, Pleasanton, CA. Performed general warehouse work, production, mailing, driving, moving, and other light industrial and office work. 1999.

    Stockroom Clerk, Bed Bath & Beyond, Dublin, CA. Set up a new store, including erecting shelves, cleaning, working in the stockroom, and doing light computer work. This was a temporary job. 1999.

    Stockroom Clerk, Target, Dublin, CA. Unloaded trucks, used a crown lifter, and organized merchandise in the stockrooms and on the store floor. 1998-1999.

    Temporary Worker, Wollborg/Michelson Personnel Service, Pleasanton, CA. Did general warehouse work, warehouse, mailing, driving, moving, and other light industrial and office work. 1998.

    Driver, Wheels, Livermore, CA. Drove buses as an extra driver throughout the Tri-Valley. 1998.

    Guard, Pinkerton Security & Investigation Services, Fremont, CA. Checked the security of my site. 1997-1998.

    Guard/Patroller, Bay Knights Professional Protection, Livermore, CA. Checked the security of several sites In the Livermore area. 1994-1996, 1997.

    EDUCATION
    Currently studying Water & Wastewater Technology at Solano Community College

    Four classes away from completing an AA in General Education.


    EXTRACURRICULAR ACTIVITIES AND VOLUNTEERING

    Metalworking
    Fitness walking
    Martial arts
    Home maintenance
    Auto repair
    Reading
    Cooking



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  • restaurant server (berkeley)
    Objective
    To obtain a server position in the Food and Beverage Industry with a challenging company that offers me the possibility of professional growth and career advancement opportunities. As well as providing prompt and courteous service to the customers of a restaurant.

    Work Experience
    FOH, BOH, Server: 08/11-01/12 - Worth Our Weight (Apprenticeship), Santa Rosa, CA
    Set, reset, and bussed tables. Served breakfast and brunch fine dining, washed dishes, cleaned the kitchen, worked on the line, bus tables, hostess, open and close restaurant, set up the line, cater several events, greet customers, sold pastries at farmers market, trained in all areas mostly waited tables.

    Crew Member:01/11-08/11 - Chipotle, San Ramon, CA
    Prep food, open and close restaurant, cashiering, food portioning, making food with integrity, customer service, making the perfect burrito, food preparation.

    Administrative Assistant: 05/07-2011 - Affinity Land & Construction, Alamo, CA
    Knowledge of QuickBooks, Microsoft Word, Microsoft Excel, and Windows. Posting, recording deposits, writing checks, reconciling, send out invoices, double-entry bookkeeping; journalizing, balancing, financial statements.

    Barista: 07/06-1/08 - Safeway Starbucks, Martinez, CA
    Everyday duties such as blending drinks, customer service, taking orders, stocking, cashier, sampling, closing down coffee shop, etc.

    Cash Control Auditor: 1/06-10/06 - Marine World, Vallejo, CA
    Accountable for counting all the money made in park, verify the accuracy of cash receipts and employee drawers, dropping and picking-up cash bags/drops, making the cash bags, recording admission tickets and coupons, etc.

    Cashier: 02/05-11/05 - Marshalls, Pleasant Hill, CA
    Department organization, stocking, tagging, fitting room, closing and opening store, ring items up, multi-task, price checking, action oriented.

    Receptionist: 11/03-01/05 - Magnolia Gardens, Danville, CA
    Perform tasks such as answering multi-lined phones, basic administration skills, running the front desk, assisting elderly in daily activities, making brochures and menus, sort and distribute mail, aid residents with everyday needs, strong communicator, etc.

    Education
    San Ramon Valley High School - High School diploma 2006
    Loma Vista - Business Office Training, Accounting I & II - 2010



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  • Experienced Staff/Sr Accountant (concord / pleasant hill / martinez)

    • Advanced G/L and bank reconciliation's, including inter-company transfer accounts and major suspense accounts.

    • Full Cycle GL experience, including AP, AR, Billing, EOM, journal entries and cash flow statements.

    • Analyzed and balanced GL accounts in preparation for financials to be completed.

    • Healthcare accounting experience through financials, including PPD's.

    • Experience with Fixed assets and the construction and maintenance of depreciation and amortization schedules.

    • QuickBooks Pro-Advisor.

    • Advanced Excel, with pivot tables, macros, V-lookups and other formulas

    • Maintained state agency regulation compliance.

    • Payroll experience with both Paychex and ADP, though reconciliation, submission and payroll tax reporting.

    • Non-profit experience, including government contract proposals and cost reports for billing.

    • Fund Accounting for a non-profit agency including the allocation of costs for each of 30 contracts to create their financials and the consolidated financials.

    • Oversaw and maintained compliance with state licensing and regulation agencies.

    • Assisted with the implementation of internal controls for SOX complaince.

    • Many special projects preparing financial analysis reports required by management.

    • Four years experience in a project management role managing the development and training of volunteers for various community events including a Community Easter Egg Festival and a Ministry for the Homeless.

    • Two unrelated Master's degrees speak to my intelligence and ability to learn. The education has provided an education of people, increasing my people and communication skills, including conflict resolution training and experience working with different (and sometimes difficult) personality types.

    • Co-workers have appreciated my team player attitude and ability to work with most personality types. Superiors have appreciated my strong work ethic, reliability and ability to learn the job quickly.


    I am seeking work in an area from Oakland to Brentwood and San Ramon to Benicia

    Email any questions and for a copy of my resume, it fills in the details.


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  • TREE SERVICE: BEST RATE IN THE BAY AREA (5 1 0) 3 6 8 - 2 6 8 1 (BAY AREA)
    Complete Tree Service is a full-service Tree & Landscaping company operating in both residential and commercial properties. Our company has been in business for more than twenty years and has over 25 years of experience. We will not only meet your requirement, but we will provide high-quality tree care. Please visit the website for info.



    http://www.clttreeservice.com
    Areas Serviced: Alameda, Berkeley, Bbrentwood, Oakley, Danville, San Ramon, Dublin, Pleasanton, Livermore, Fremont, Union City, Newark, Hayward, Castro Valley, Lafayette, Orinda, Moraga, Oakland, Oakland East, Oakland Hills / Mills, Oakland lake merritt, grand oakland north, temescal, oakland piedmont, montclair, oakland rockridge, claremont, oakland west, pittsburg, antioch, richmond, san leandro,
    vallejo, benicia, walnut creek, campbell, cupertino, gilroy, hollister, los gatos, milpitas, morgan hill, mountain view, san jose downtown, san jose east, san jose north, san jose south, san jose west, santa clara, saratoga, sunnyvale, willow glen / cambrian, atherton, belmont, brisbane,
    burlingame, daly city, east palo alto, foster city, half moon bay, los altos, menlo park, millbrae, mountain view, pacifica, palo alto, portola valley, redwood city, redwood shores, san bruno, san carlos, san mateo, woodside, Santa Cruz Complete Tree Service

    • Location: BAY AREA
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  • TREE SERVICE Toll Free: (510) 368-2681 (All Bay Area)
    Complete Tree Service is a full-service Tree & Landscaping company operating in both residential and commercial properties. Our company has been in business for more than twenty years and has over 25 years of experience. We will not only meet your requirement, but we will provide high-quality tree care. Please visit the website for info.



    http://www.clttreeservice.com
    Areas Serviced: Alameda, Berkeley, Bbrentwood, Oakley, Danville, San Ramon, Dublin, Pleasanton, Livermore, Fremont, Union City, Newark, Hayward, Castro Valley, Lafayette, Orinda, Moraga, Oakland, Oakland East, Oakland Hills / Mills, Oakland lake merritt, grand oakland north, temescal, oakland piedmont, montclair, oakland rockridge, claremont, oakland west, pittsburg, antioch, richmond, san leandro,
    vallejo, benicia, walnut creek, campbell, cupertino, gilroy, hollister, los gatos, milpitas, morgan hill, mountain view, san jose downtown, san jose east, san jose north, san jose south, san jose west, santa clara, saratoga, sunnyvale, willow glen / cambrian, atherton, belmont, brisbane,
    burlingame, daly city, east palo alto, foster city, half moon bay, los altos, menlo park, millbrae, mountain view, pacifica, palo alto, portola valley, redwood city, redwood shores, san bruno, san carlos, san mateo, woodside, Santa Cruz Complete Tree Service

    • Location: All Bay Area
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  • Operations Manager (dublin / pleasanton / livermore)
    SUMMARY OF QUALIFICATIONS
    An operations leader with 15+ years of experience in Business, Operations and Project Management:
    • Successfully leverage technology, unify people and structure large divisions/teams for maximum efficiency.
    • Skilled in navigating projects through politics and challenging shareholders/partners.
    • Experienced in achieving repeatable measurable success in sales, customer engagement, and staff retention through the creation and development of strategic programs which deliver win-win outcomes.


    CORE COMPETENCIES
    Operations Leadership
    Business Metrics
    Customer Experience
    Cross Functional Leadership
    Change Management
    Business Requirements
    Strategic Thinking
    Revenue Forecasting and Generation


    PROFESSIONAL EXPERIENCE
    First Republic Bank 9/2011 -- 11/2011
    Project Manager
     Lead enterprise-wide cross-divisional projects with focus on software development, system integration, and deployment. Management of project-related Contractual Relationships. Prepare weekly status report for management and key stakeholders.

    BARNES CONSULTING 6/2011- 9/2011
    Management and Operations Consultant
     Provided consulting services to clients in the areas of Operations, Business Process Efficiency, Employee Retention and Staff Management, etc. Partial client list includes: dear jane Inc. and Pieces of Chocolate.

    HOME SAVINGS OF AMERICA, San Ramon, CA 1/2010 -- 6/ 2011
    Vice President, Region Operations Manager
     Re-engineered people and processes to increase productivity, revenue, quality, and customer service. Increased staff and sales partner retention by 95%. Increased funding capacity by 35%.
     Designed remote Operation Center workflow. Managed center with largest number of remote staff.
     Funded an average of $50M per month of mortgages. Increased accuracy of loan originations by 70%.

    WEST COAST LIFE INSURANCE COMPANY, San Francisco, CA 7/2008 -- 10/2009
    Assistant Vice President, New Business Operations and Case Management (2009-2009)
     Managed New Business, Case Management Divisions, and acted as the San Francisco facility administrator.
     Oversaw a staff that processed up to 300 life insurance applications per day from agents nationwide. Issued 80% of all policies. Increased capacity per Case Manager by 20%. Reduced service time to customer base by 15%. Maintained a less than 1% average abandon rate on customer calls.
     Partnered and consulted with internal business partners in developing a new call center.

    Assistant Vice President, New Business and Policy Issue (2008-2009)
     Directed operations, including all new business, customer communications, and subsequent delivery of approved policies. Managed 5 managers and 48 full-time employees.
     Oversaw a staff that received and processed up to 700 life insurance applications per day from agents nationwide. Issued 80% of all policies.
     Managed quality assurance process, increased accuracy of policies by 25%.
     Developed business requirements; implemented system enhancements and new procedures.
     Eliminated ineffectual procedures, streamlined operation, and increased capacity across organization by 40%.



    WORLD SAVINGS, San Leandro, CA. 9/2002- 10/2007
    Vice President -- ELOC (Equity Line of Credit) Division (2005-2007)
     Directed ELOC Division with a staff of 130. Recruited, hired, and trained 50 new employees. Increased pipeline from 450 to 700 loans over a two years totaling $318.5M. Funded $450M in loans over a two year period. Increased accuracy of originations by 70%.
     Met and exceeded service level agreements published to customer base thus reducing service time by 40%.
     Implemented Customer Service Best Practices.

    Assistant Vice President -- ELOC Central Loan Operations Auditing Manger (2004-2005)
     Managed a staff of 30 responsible for reviewing all previously funded files for accuracy and ensure compliance to state and federal regulatory laws.
     Audited and identified final loan packages from escrow companies nationwide for fraudulent business practices, thus saving the company over $250K annually in third-party fees.
     Partnered with IT team to co-design and implement intranet site for use by field staff.
     Reduced time of service resolution to sales field by 75%.

    Assistant Vice President -- ELOC Central Loan Operations Manager (2002-2004)
     Developed and implemented strategies to centralize the processing of equity lines for the entire company.
     Grew team from 22 to 44 staff. Increased pipeline from 150 to 450 loans over a two year period totaling $182M. Funded $136.5M in loans over a two year period. Increased accuracy of loan originations by 70%.
     Coached staff on providing customer service to sales organization and branch network consisting of 500 sites.
     Acted as the Ambassador for Operations nationally and trained other sites.

    PEOPLESOFT, INC., Pleasanton, CA. 1997 -- 2001
    Senior Program Manager -- Premium Services (2000-2001)
     Managed an international team of Primary Support Engineers.
     Compiled competitive analysis which was used as a resource to sales organization.
     Delivered daily training sessions to over 200 attendees at User Conferences.

    Project Manager -- Customer Outreach Program (1999-2000)
     Wrote and distributed monthly electronic FAQs containing problem resolution, troubleshooting tips, and in-depth discussions on the logic behind PeopleSoft applications.

    Senior Support Analyst -- Global Support Center (GSC) (1997-1999)
     Provided technical and functional support to PeopleSoft customers and implementation partners on PeopleSoft financial suite, specifically Asset Management.
     Balanced work load of incoming customer calls for 10 Support Center Reps, in a call center environment.


    TECHNICAL AND SOFTWARE EXPERIENCE
     Vendor Management
     ACD Management
     Microsoft office suite
     Call Center Management
     Six Sigma familiarity
     Remote Staff and Customer Relationship Management

    EDUCATION
    University of Phoenix - Completed 2.5 years toward BS in Business and Human Services.
    Other areas of study include: Marketing, Psychology and Human Resources Management.

    HONORS
    President's Club for outstanding leadership.

    PROFESSIONAL PROFILE
    LinkedIn: http://www.linkedin.com/in/tawnyabarnes





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    • Principals only. Recruiters, please don't contact this job seeker.
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  • Operations Manager (dublin / pleasanton / livermore)
    SUMMARY OF QUALIFICATIONS
    An operations leader with 15+ years of experience in Business, Operations and Project Management:
    • Successfully leverage technology, unify people and structure large divisions/teams for maximum efficiency.
    • Skilled in navigating projects through politics and challenging shareholders/partners.
    • Experienced in achieving repeatable measurable success in sales, customer engagement, and staff retention through the creation and development of strategic programs which deliver win-win outcomes.


    CORE COMPETENCIES
    Operations Leadership
    Business Metrics
    Customer Experience
    Cross Functional Leadership
    Change Management
    Business Requirements
    Strategic Thinking
    Revenue Forecasting and Generation


    PROFESSIONAL EXPERIENCE
    First Republic Bank 9/2011 -- 11/2011
    Project Manager
     Lead enterprise-wide cross-divisional projects with focus on software development, system integration, and deployment. Management of project-related Contractual Relationships. Prepare weekly status report for management and key stakeholders.

    BARNES CONSULTING 6/2011- 9/2011
    Management and Operations Consultant
     Provided consulting services to clients in the areas of Operations, Business Process Efficiency, Employee Retention and Staff Management, etc. Partial client list includes: dear jane Inc. and Pieces of Chocolate.

    HOME SAVINGS OF AMERICA, San Ramon, CA 1/2010 -- 6/ 2011
    Vice President, Region Operations Manager
     Re-engineered people and processes to increase productivity, revenue, quality, and customer service. Increased staff and sales partner retention by 95%. Increased funding capacity by 35%.
     Designed remote Operation Center workflow. Managed center with largest number of remote staff.
     Funded an average of $50M per month of mortgages. Increased accuracy of loan originations by 70%.

    WEST COAST LIFE INSURANCE COMPANY, San Francisco, CA 7/2008 -- 10/2009
    Assistant Vice President, New Business Operations and Case Management (2009-2009)
     Managed New Business, Case Management Divisions, and acted as the San Francisco facility administrator.
     Oversaw a staff that processed up to 300 life insurance applications per day from agents nationwide. Issued 80% of all policies. Increased capacity per Case Manager by 20%. Reduced service time to customer base by 15%. Maintained a less than 1% average abandon rate on customer calls.
     Partnered and consulted with internal business partners in developing a new call center.

    Assistant Vice President, New Business and Policy Issue (2008-2009)
     Directed operations, including all new business, customer communications, and subsequent delivery of approved policies. Managed 5 managers and 48 full-time employees.
     Oversaw a staff that received and processed up to 700 life insurance applications per day from agents nationwide. Issued 80% of all policies.
     Managed quality assurance process, increased accuracy of policies by 25%.
     Developed business requirements; implemented system enhancements and new procedures.
     Eliminated ineffectual procedures, streamlined operation, and increased capacity across organization by 40%.



    WORLD SAVINGS, San Leandro, CA. 9/2002- 10/2007
    Vice President -- ELOC (Equity Line of Credit) Division (2005-2007)
     Directed ELOC Division with a staff of 130. Recruited, hired, and trained 50 new employees. Increased pipeline from 450 to 700 loans over a two years totaling $318.5M. Funded $450M in loans over a two year period. Increased accuracy of originations by 70%.
     Met and exceeded service level agreements published to customer base thus reducing service time by 40%.
     Implemented Customer Service Best Practices.

    Assistant Vice President -- ELOC Central Loan Operations Auditing Manger (2004-2005)
     Managed a staff of 30 responsible for reviewing all previously funded files for accuracy and ensure compliance to state and federal regulatory laws.
     Audited and identified final loan packages from escrow companies nationwide for fraudulent business practices, thus saving the company over $250K annually in third-party fees.
     Partnered with IT team to co-design and implement intranet site for use by field staff.
     Reduced time of service resolution to sales field by 75%.

    Assistant Vice President -- ELOC Central Loan Operations Manager (2002-2004)
     Developed and implemented strategies to centralize the processing of equity lines for the entire company.
     Grew team from 22 to 44 staff. Increased pipeline from 150 to 450 loans over a two year period totaling $182M. Funded $136.5M in loans over a two year period. Increased accuracy of loan originations by 70%.
     Coached staff on providing customer service to sales organization and branch network consisting of 500 sites.
     Acted as the Ambassador for Operations nationally and trained other sites.

    PEOPLESOFT, INC., Pleasanton, CA. 1997 -- 2001
    Senior Program Manager -- Premium Services (2000-2001)
     Managed an international team of Primary Support Engineers.
     Compiled competitive analysis which was used as a resource to sales organization.
     Delivered daily training sessions to over 200 attendees at User Conferences.

    Project Manager -- Customer Outreach Program (1999-2000)
     Wrote and distributed monthly electronic FAQs containing problem resolution, troubleshooting tips, and in-depth discussions on the logic behind PeopleSoft applications.

    Senior Support Analyst -- Global Support Center (GSC) (1997-1999)
     Provided technical and functional support to PeopleSoft customers and implementation partners on PeopleSoft financial suite, specifically Asset Management.
     Balanced work load of incoming customer calls for 10 Support Center Reps, in a call center environment.

    TECHNICAL AND SOFTWARE EXPERIENCE
     Vendor Management
     ACD Management
     Microsoft office suite
     Call Center Management
     Six Sigma familiarity
     Remote Staff and Customer Relationship Management

    EDUCATION
    University of Phoenix - Completed 2.5 years toward BS in Business and Human Services.
    Other areas of study include: Marketing, Psychology and Human Resources Management.

    HONORS
    President's Club for outstanding leadership.

    PROFESSIONAL PROFILE
    LinkedIn: http://www.linkedin.com/in/tawnyabarnes





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  • Operations Manager (walnut creek)
    SUMMARY OF QUALIFICATIONS
    An operations leader with 15+ years of experience in Business, Operations and Project Management:
    • Successfully leverage technology, unify people and structure large divisions/teams for maximum efficiency.
    • Skilled in navigating projects through politics and challenging shareholders/partners.
    • Experienced in achieving repeatable measurable success in sales, customer engagement, and staff retention through the creation and development of strategic programs which deliver win-win outcomes.


    CORE COMPETENCIES
    Operations Leadership
    Business Metrics
    Customer Experience
    Cross Functional Leadership
    Change Management
    Business Requirements
    Strategic Thinking
    Revenue Forecasting and Generation


    PROFESSIONAL EXPERIENCE
    First Republic Bank 9/2011 -- 11/2011
    Project Manager
    Lead enterprise-wide cross-divisional projects with focus on software development, system integration, and deployment. Management of project-related Contractual Relationships. Prepare weekly status report for management and key stakeholders.

    BARNES CONSULTING 6/2011- 9/2011
    Management and Operations Consultant
    Provided consulting services to clients in the areas of Operations, Business Process Efficiency, Employee Retention and Staff Management, etc. Partial client list includes: dear jane Inc. and Pieces of Chocolate.

    HOME SAVINGS OF AMERICA, San Ramon, CA 1/2010 -- 6/ 2011
    Vice President, Region Operations Manager
    Re-engineered people and processes to increase productivity, revenue, quality, and customer service. Increased staff and sales partner retention by 95%. Increased funding capacity by 35%.
    Designed remote Operation Center workflow. Managed center with largest number of remote staff.
    Funded an average of $50M per month of mortgages. Increased accuracy of loan originations by 70%.

    WEST COAST LIFE INSURANCE COMPANY, San Francisco, CA 7/2008 -- 10/2009
    Assistant Vice President, New Business Operations and Case Management (2009-2009)
    Managed New Business, Case Management Divisions, and acted as the San Francisco facility administrator.
    Oversaw a staff that processed up to 300 life insurance applications per day from agents nationwide. Issued 80% of all policies. Increased capacity per Case Manager by 20%. Reduced service time to customer base by 15%. Maintained a less than 1% average abandon rate on customer calls.
    Partnered with internal business partners in developing a new call center.

    Assistant Vice President, New Business and Policy Issue (2008-2009)
    Directed operations, including all new business, customer communications, and subsequent delivery of approved policies. Managed 5 managers and 48 full-time employees.
    Oversaw a staff that received and processed up to 700 life insurance applications per day from agents nationwide. Issued 80% of all policies.
    Managed quality assurance process, increased accuracy of policies by 25%.
    Developed business requirements; implemented system enhancements and new procedures.
    Eliminated ineffectual procedures, streamlined operation, and increased capacity across organization by 40%.



    WORLD SAVINGS, San Leandro, CA. 9/2002- 10/2007
    Vice President -- ELOC (Equity Line of Credit) Division (2005-2007)
    Directed ELOC Division with a staff of 130. Recruited, hired, and trained 50 new employees. Increased pipeline from 450 to 700 loans over a two years totaling $318.5M. Funded $450M in loans over a two year period. Increased accuracy of originations by 70%.
    Met and exceeded service level agreements published to customer base thus reducing service time by 40%.
    Implemented Customer Service Best Practices.

    Assistant Vice President -- ELOC Central Loan Operations Auditing Manger (2004-2005)
    Managed a staff of 30 responsible for reviewing all previously funded files for accuracy and ensure compliance to state and federal regulatory laws.
    Audited and identified final loan packages from escrow companies nationwide for fraudulent business practices, thus saving the company over $250K annually in third-party fees.
    Partnered with IT team to co-design and implement intranet site for use by field staff.
    Reduced time of service resolution to sales field by 75%.

    Assistant Vice President -- ELOC Central Loan Operations Manager (2002-2004)
    Developed and implemented strategies to centralize the processing of equity lines for the entire company.
    Grew team from 22 to 44 staff. Increased pipeline from 150 to 450 loans over a two year period totaling $182M. Funded $136.5M in loans over a two year period. Increased accuracy of loan originations by 70%.
    Coached staff on providing customer service to sales organization and branch network consisting of 500 sites.
    Acted as the Ambassador for Operations nationally and trained other sites.

    PEOPLESOFT, INC., Pleasanton, CA. 1997 -- 2001
    Senior Program Manager -- Premium Services (2000-2001)
    Managed an international team of Primary Support Engineers.
    Compiled competitive analysis which was used as a resource to sales organization.
    Delivered daily training sessions to over 200 attendees at User Conferences.

    Project Manager -- Customer Outreach Program (1999-2000)
    Wrote and distributed monthly electronic FAQs containing problem resolution, troubleshooting tips, and in-depth discussions on the logic behind PeopleSoft applications.

    Senior Support Analyst -- Global Support Center (GSC) (1997-1999)
    Provided technical and functional support to PeopleSoft customers and implementation partners on PeopleSoft financial suite, specifically Asset Management.
    Balanced work load of incoming customer calls for 10 Support Center Reps, in a call center environment.


    TECHNICAL AND SOFTWARE EXPERIENCE
    Vendor Management
    ACD Management
    Microsoft office suite
    Call Center Management
    Six Sigma familiarity
    Remote Staff and Customer Relationship Management

    EDUCATION
    University of Phoenix - Completed 2.5 years toward BS in Business and Human Services.
    Other areas of study include: Marketing, Psychology and Human Resources Management.

    HONORS
    President's Club for outstanding leadership.

    PROFESSIONAL PROFILE
    LinkedIn: http://www.linkedin.com/in/tawnyabarnes


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  • Experienced Warehouse Worker/Driver (dublin / pleasanton / livermore)
    I have experience as a delivery driver in the Bay Area as well as experience in all areas of warehouse work including shipping/receiving, forklift work, order pulling and invintory work.

    TODD A. WIESKAMP
    1086 Glenn Common
    Livermore, CA 94551-1675
    (925) 449-8747

    PROFESSIONAL EXPERIENCE
    Temporary Worker, Nelson Staffing, Pleasanton Ca.. Drivers assistant, warehouse worker, Survey taker and other varied assignments. Current position

    Temporary Worker, The Plus Group, San Ramon, Ca. Warehouse work and other various duties as assigned. Current position.

    Temporary Worker, Benchmark, Pleasanton, CA. Did shipping and receiving, packaging, assembly, and general warehouse work. Current position.

    Volunteer, Tri-Valley Animal Rescue, Pleasanton, CA. Exercise and socialize animals at Alameda County's East County Animal Shelter. Current position.

    Temporary Worker, Diversified Personnel, Pleasanton, CA. Loaded and unloaded trucks with and without forklift, packaged products, and raised funds for charity. 2008-2010.

    Installer, Amco Distribution, Hayward, CA. Delivered, assembled, and installed gymnasium and exercise equipment to homes and businesses throughout the Bay Area. Also did general warehouse work. 2008.

    Warehouse Worker, Pinnacle Aquatics, Livermore, CA. Shipped and received wetsuits and drysuits. 2007-2008

    Warehouse/Delivery, Refrigeration Supply Distributor, Livermore, CA. Handled all shipping, receiving, and delivery of refrigeration parts to residential and commercial customers. 2004-2007.

    Countertop Sander, Innovative Surfacing, Livermore, CA. Renovated and refinished granite, cultured marble, and corian countertops. 2003-2004.

    Driver and Deliveryman, Amador Valley Vending, Dublin, CA. Delivered food and beverages to local companies and refilled vending machines. 2003.

    Driver and Parts Puller Valley Automotive Distributors, San Ramon, CA. Pulled orders and delivered automotive parts to auto repair shops throughout the East Bay. 2002-2003



    Prep Cook and Dishwasher, Wente Vineyards Catering Services, Livermore, CA.
    Prepared food, washed dishes, cleaned up, and did other duties as needed. This was a temporary seasonal job. 2001-2002.

    Bakery/Deli Clerk, Raley's, Pleasanton, CA. Cooked food, cleaned up, stocked supplies, and performed other duties as necessary. 2000-2001.

    Warehouse Worker, GE IT Access Graphics, Livermore, CA. Dedicated Onsite Consulting placed me here as a temporary employee in 1999, GE IT hired me permanently in 2000. Pulled orders, operated stand-up and sit-down forklifts, packaged for shipping, and performed other duties as necessary. 1999-2000.

    Temporary Worker, Accustaff, Pleasanton, CA. Performed general warehouse work, production, mailing, driving, moving, and other light industrial and office work. 1999.

    Stockroom Clerk, Bed Bath & Beyond, Dublin, CA. Set up a new store, including erecting shelves, cleaning, working in the stockroom, and doing light computer work. This was a temporary job. 1999.

    Stockroom Clerk, Target, Dublin, CA. Unloaded trucks, used a crown lifter, and organized merchandise in the stockrooms and on the store floor. 1998-1999.

    Temporary Worker, Wollborg/Michelson Personnel Service, Pleasanton, CA. Did general warehouse work, warehouse, mailing, driving, moving, and other light industrial and office work. 1998.

    Driver, Wheels, Livermore, CA. Drove buses as an extra driver throughout the Tri-Valley. 1998.

    Guard, Pinkerton Security & Investigation Services, Fremont, CA. Checked the security of my site. 1997-1998.

    Guard/Patroller, Bay Knights Professional Protection, Livermore, CA. Checked the security of several sites In the Livermore area. 1994-1996, 1997.

    EDUCATION
    Currently studying Water & Wastewater Technology at Solano Community College

    Four classes away from completing an AA in General Education.


    EXTRACURRICULAR ACTIVITIES AND VOLUNTEERING

    Metalworking
    Fitness walking
    Martial arts
    Home maintenance
    Auto repair
    Reading
    Cooking



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  • Professional Administrative Assistant - No Sales or Work At Home Jobs! (dublin / pleasanton / livermore)
    Dorothy Anderson
    510-537-4554


    Dear Human Resources,

    Please accept this letter and my attached resume as an expressed interest in joining your organization. I
    am confident my experience and hard work ethic can be immediately and profitably utilized by your
    company.

    I am a detail-oriented self starter, an organized team player, and I have extensive experience. I believe
    that my background and knowledge will able me to contribute to your goals.

    If I can provide any additional information, please feel free to contact me at your earliest convenience.
    I welcome the opportunity to discuss this with you further.

    Sincerely,
    Dorothy Anderson

    Objective:
    To obtain a position as an Administrative Assistant where my experience and skills will be utilized

    Professional Skills:
    Offering successful experience in the following areas:
    Ample experience in public relations and customer service
    10-key by touch, multi-phone systems, data entry, accounts payable/receivable, type 65 wpm, alpha &
    numeric filing, powerpoint, microsoft word, microsoft office suite, excel, peachtree, adobe acrobat,
    quickbooks, access, outlook, lotus notes, microsoft word xp

    Work Experience
    AAA Fire Protection Services
    Union City, CA
    Dec 2008-May 2010
    Senior Administrative Assistant
    Provided reports of conditional & unconditional progress or final as requested for contractors
    Responsible for copying, faxing and filing documents on daily basis
    Answered phone, assisted customers in resolving service related queries and provided excellent
    customer service
    Created various warranty and other letters using MS word, prepared various reports using MS Excel
    Sent invoices to customers and collected payments via credit card
    Answer calls for billing purpose and inquires, scanned reports (annual, quarterly & five year), mailed
    reports to fire departments
    Performed data entry and inputted notes, invoice collections, setup accounts in quickbooks for billing
    Ordered office supplies, postage for meter, arranged payment plans, printed aging report on weekly
    basis
    Requested lien releases with suppliers and responsible for setting up job accounts
    Performed data entry and inputted credit cards and other information into system
    Scheduling for underground/overhead hydro with fire departments
    Assisted with proposals and contracts for clients
    Maintain files in database and work with KIP for plans for designing and approval with city

    R.W. Lynch Company Inc
    San Ramon, CA
    Sept 2007-Oct 2008
    Senior Administrative Assistant
    Prepared monthly or yearly reports for president using spreadsheet in excel, created cost per call reports
    Scanned and made copies, expense reports and communicated with customers via email
    Created letters using MS Word, PowerPoint Presentation and performed excellent administrative duties
    Created ISCI codes in IH Win and generated traffic chart for markets
    Performed Data Entry and typed correspondence, sent faxes to stations
    Prepared post & pre logs for television stations
    Checked Vyvx tapes for airing, edit request prepared for markets, made calls to sales associates &
    traffic manager for stations

    Select Property Management Inc
    Hayward, CA
    Dec 2006-May 2007
    Senior Administrative Assistant
    Performed Data Entry and typed inspection reports of owner's properties
    Created letters using MS Word and sent it to tenant's for property inspection
    Performed routine administrative duties like filing and answering phones, directed calls to various
    departments, organized inspection reports and property list
    Work with word and excel and created tables, ordered office supplies, opened and sorted mails etc
    Handled postage, contacted vendors for service repairs, code invoices, answered questions with tenants
    & owners
    Setup owners/tenants rental contracts, typed letters for management contracts, created PowerPoint
    presentations on property & meetings
    Proofread, edited and maintained calendar for appointments with renters for inspection
    Put homeowners property on website for rental, sent emails to various contacts with company and
    owners of property

    Fidelity National Financial, Inc
    Hayward, CA
    Jan 2002-Nov 2006
    Administrative Assistant
    Created various HR related reports using MS Excel, created training material, PowerPoint presentations
    etc
    Issued purchase orders, prepared check request and responsible for occurring check request,
    spreadsheets, new hire packets, timecards, expense reports, petty cash, correspondence for supervisor
    & other departments
    Responsible for handling W-9/contractors license, mail in timely manner to be paid by corporate
    offices, meeting with clients
    Handled paperwork for employees hurt on the job, workers compensation and unemployment insurance
    with insurance companies
    Made travel arrangements, car rental & hotel accommodations
    Placed order with vendors for supplies, contacted vendors for checks to be distributed
    Faxed documents on daily basis within a time manner

    Ramlor Construction, Inc
    Pleasanton, CA
    Mar 2001-Dec 2001
    Administrative Assistant
    Created and compiled daily reports for certified payroll, health & welfare, pension, job costing,
    certificates of insurance etc
    Prepared contracts for subcontractors, checked reports of daily payroll with subcontractors
    Checked subcontractors releases of liens, and preliminary liens, faxed documents to subcontractors,
    signed contracts, sorted bills to be paid in a timely manner

    NewPark Mall
    Newark, CA
    Nov 2000-Feb 2001
    Administrative Assistant
    Greeted customers, ordered supplies, and distributed certificates of insurance
    Responsible for handling incoming and outgoing mail, postage for mail etc
    Prepared forms for ordering, setup labels for mailing, rental receipts for mall tenants
    Responsible for dealing with security & maintenance in mall, created daily sales reports using MS
    spreadsheets
    Performed Data Entry and kept the systems updated, created contracts, daily report tapes etc
    Typed minutes and distributed e-mails to other staff members
    Contacted with ups/airborne for daily service, supported marketing with events, managed multi
    schedules of calendaring

    Advansor
    Fremont, CA
    May 2000-Feb 2001
    Administrative Assistant
    Created monthly and yearly reports, processed and fulfilled sales orders, verified product availability
    Used DHL, UPS and FedEx for sending products domestic & international, made sure arrivals were
    sent and delivered on time
    Responsible for lead fulfillment, distributing and handling incoming/outgoing mail, providing excellent
    customer service
    Performed business to business cold calls, sold services to existing and prospective customers through
    heavy volumes of inbound/outbound telephone calls
    Sent product information to customers, assisted in completing collection tasks and accounting with
    peachtree
    Handled domestic/international business, coordinated with customers, resolved sales related issues

    Yale Northern California, Inc
    Union City, CA
    Feb 1997-Apr 2000
    Administrative Assistant
    Ordered office supplies, faxed documents on daily basis and prepared outgoing faxes, and deal with
    sensitive information for the president
    Assisted President & Vice President with daily functions, created & prepared PowerPoint presentations
    for meetings
    Responsible for setup meetings for conferences and staff, handling maintenance of machines, and
    handled complex projects and deadlines
    Documented customers complaints and resolved them in a proficient and timely manner
    Reviewed and revised outgoing material & correspondence
    Created tables and formulas, prepared invoices that had to be billed, filed time cards of employees
    Used spreadsheets for creating weekly & monthly reports
    Provided support to sales and rentals of forklifts, helped in service & radio dispatch
    Responsible for typing quotes for salesmen, correspondence for employees etc
    Ability to take concise and accurate messages, screened calls, directed visitors to appropriate staff
    members
    Maintained files, setup for parties and lunches for staff

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  • Licensed Contractor (danville / san ramon)
    Steve Fenton/Fenton Construction
    CSLB #669736 B-1 General, C-17 Window and Door
    San Ramon, CA 94582
    925.596.0456

    Resume/Qualifications Summary

    Degrees and Studies:
    AA degree in Economics
    Aviation, International Relations, Physical Therapy, Economics, Spanish, French and German

    Miscellaneous Occupations:
    Contractor, Carpenter, Realtor, and Author

    Current Occupation:
    General Building Contractor/State licenses B-1, C17 since April, 1993. Expertise in all areas of construction including but not limited to: rough-framing, drywall, insulation, custom and high-end window and entry door system installation, basic electrical skills, fine carpentry, and layout drawing for plan submission with local building departments.

    Noteworthy Skills:
    Fluency in Spanish, crisis management, establishing client comfort-level and confidence--then delivering. Uncommon interactive personal skills by turning challenging clients into excellent references and future referral sources. Excellent critical thinking, reporting, writing, and editing skills; excellent computer and digital photography skills; and the ability to work well both cooperatively and independently in an office environment or in the field.

    Contributions:
    San Jose Food Bank Volunteer, Bred and raised forty-two puppies for Canine Companions Institute which trains and provides specialty service dogs for limited individuals.

    Interests:
    Studying innovative building concepts, Architecture, Design, Photography, Travel, Languages



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  • salon receptionist (east bay)
    hello there,

    I'm currently looking for Front Desk/Salon Receptionist position in East Bay area (preferably Danville, Walnut Creek, San Ramon, Dublin) I am very comfortable with face to face interaction, customer service and retail sales.

    Along with my communication skills, I'm:

    Friendly, outgoing, motivated and a self starter
    Multitasker that is results oriented and pays attention to detail
    Customer service extraordinaire
    Enjoying working in a team environment
    Trustworthy, timely, efficient, courteous and kind
    Marketing background is present
    Have a passion for business
    Beauty College Student ( for this reason I don't have a flexible schedule, but willing to work every evening after 5pm and my days off school - Full Sundays and Mondays)

    Duties I could easily manage:

    Answering multiple phone lines in a friendly, articulate and consistent manner
    Educating and selling products and services to clients
    Booking and coordinating appointments, inventory & ordering
    Comprehensive computer skills

    I have a charismatic and outgoing personality and I believe this position is for me, I also believe Ill make a great Front Desk Receptionist. I like to work hard and I have a sense of humor, and I would love to meet you. If you are looking for someone who is friendly, energetic, enthusiastic, and who genuinely enjoys working in the customer service industry please don't hesitate to reply this post and give me a try, I promise I'll go above and beyond to make you business better.

    To make you feel comfortable without risking your money I offer first month for FREE, just for the training and experience and after we can negotiate something that will make both parties happy. (FYI, I'm doing it for the experience and for my personal enjoyment so I wont ask for a high pay check)

    Please feel free to respond and I'll be happy to give you more information about myself.

    THANKS and have a wonderful day!!!

    • Location: east bay
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  • Broad Experience in Customer Support (hayward / castro valley)
    CATEGORY: Resumes
    AREA: Hayward/Castro Valley
    POSTING TITLE: Broad Experience in Customer Service
    HIDE

    KEN MORRISON
    fotocraft(at)juno.com
    510/363-9245

    KEY AREAS OF EXPERIENCE
    30 years retail-sales experience, 6 years retail-management experience,
    including retail sales, customer instruction, customer support, customer
    service, inventory control, operations management, administrative, clerical,
    purchasing, distribution, eBay online sales, shipping and receiving,
    employee training, photography, Photoware software, eBay Turbo Lister 2 software.

    RECENT ACTIVITY
    Since 2008, after being laid off from Sarber's Cameras because of an
    economic downturn in the photographic industry, I looked for opportunities in other
    fields that would take advantage of my varied skills and abilities. In the
    meantime I have served as a volunteer, assisting special-needs children in
    the San Lorenzo school district. This work included designing special study
    programs, conducting meetings with educational personnel, and managing and
    evaluating successful completion of program goals.

    PROFESSIONAL EXPERIENCE
    Sarber's Cameras, Oakland and Berkeley (1994-2007)
    Operations Manager (2001-2007)
    * Managed and personally executed all aspects of selling items on
    Sarber's online eBay Store
    * Cleaned, repaired, and priced photographic gear for eBay auctions
    * Wrote detailed descriptions for sale items and uploaded these to eBay
    Store
    * Gained proficiency in eBay PC Turbo Lister 2 software
    * Took studio photographs in digital format of items for sale and
    uploaded these to eBay Store
    * Packaged and shipped sold items worldwide, including filing of customs
    and other forms
    * Of 1500 items I sold, scored 100% positive feedback from eBay customers
    * Brought in revenues of $75,000 annually from new and used equipment I
    sold on eBay
    * Performed receiving, tagging, and distribution of incoming shipments
    * Executed daily inventory control and management of stock transfer
    between store locations
    * Delivered cash and sales receipts daily between store locations
    * Served as first-line technical contact for problems with office
    machines
    * Provided new-employee training and in-service sales training for
    existing employees
    * Gained proficiency in Photoware PC software for retail-store management
    * Designed, organized, and laid out offsite sales-promotion presentations
    * Provided primary on-call technical assistance to employees and
    customers
    * Purchased and distributed supplies for store use

    Photographic Instructor and Trainer (1997-2000)
    * Designed three photographic-training seminars for store customers
    * Taught these seminars at a frequency of fifteen sessions each year
    * Trained replacement instructors to teach the classes
    * Arranged for guest speakers and product demonstrations

    Photographic Retail Sales Senior Specialist (1994-2000)
    * Provided counter service for retail sales
    * As Certified Photographic Consultant, provided expert advice to
    customers on cameras, darkrooms, and projection equipment
    * Managed the equipment-repair department for both in and out-of warranty
    service
    * Provided customer support, service, and training
    * Inspected used gear from customers, quoted trade-in prices, and made
    purchase decisions
    * Cleaned, repaired, and priced this used gear

    Reed's Camera & Imaging, Walnut Creek, California (1986-1993)
    Photography Instructor and Trainer (1990-1993)
    * Created a photo workshop facility for customer training
    * Designed two photographic-training seminars for store customers
    * Taught these seminars and arranged for guest speakers

    Photographic Retail Sales Senior Specialist (1986-1989)
    * Provided counter service for retail sales
    * Received Certified Photographic Consultant accreditation
    * Provided expert advice to customers on cameras, darkrooms, and
    projection equipment
    * Provided customer support, service, and training

    Garner's Cameras, San Leandro, California (1977-1985)
    Photographic Retail Sales Specialist
    * Provided counter service for retail sales
    * Provided expert advice to customers on cameras, darkrooms, and
    projection equipment
    * Provided customer support, service, and training

    Kurt's Cameras, Castro Valley, California (1973-1976)
    Photographic Sales
    * Provided counter service for retail sales
    * Provided customer support, service, and training

    EDUCATION & TRAINING
    * Graduated from Castro Valley, California High School (1972)
    * Attended Chabot College, Hayward, California (1973-1975)
    * Accredited as Certified Photographic Consultant by Photographic
    Research Organization (1988-2007)
    * Received certification at industry seminars in photographic techniques
    and products offered by such vendors as Eastman Kodak, Nikon, Olympus,
    and Pentax

    OTHER EXPERIENCE
    * Created and taught photography seminars for the general public at the
    East Bay Regional Park District, Livermore Recreation District, and San
    Ramon Recreation Department (1989-1993)



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